TERMS OF SERVICE & PRIVACY POLICY

1. OVERVIEW

Welcome to Healing Home and Body.

The terms “we”, “us” and “our” refer to Healing Home and Body.

Healing Home and Body operates this website and store, including all related information, content, features, tools, products and services (the “Services”). Our store is powered by Shopify, which enables us to provide our Services to you.

By accessing our website or purchasing from us, you agree to be bound by these Terms of Service (“Terms”).

These Terms, together with any policies referenced herein, describe your rights and responsibilities when using our Services. If you do not agree, you must not use our Services.

2. INTELLECTUAL PROPERTY

All content and materials provided by Healing Home and Body, including but not limited to:

• Wellness kits and product formulations

• Guides, eGuides, and educational materials

• Website content, text, images, and resources

• Branding, including our name, logos, product names, and designs

remain the intellectual property of Healing Home and Body.

You may not copy, reproduce, republish, distribute, modify, or use any of our content or materials for commercial purposes without our prior written consent.

Our products and materials are provided for personal use only and must not be resold, shared, or used for commercial gain.

3. PRODUCTS

We aim to display products as accurately as possible. However, product appearance may vary depending on your device settings.

We reserve the right to:

• Modify or discontinue products at any time

• Limit quantities per customer, region, or order

4. HEALTH & MEDICAL DISCLAIMER

This website contains general information relating to health and wellness.

The information provided is not medical advice and should not be treated as such. You must not rely on the information on this website as a substitute for professional medical advice from your doctor or qualified healthcare provider.

We recommend that you always seek medical assessment and diagnosis where appropriate. Serious or ongoing conditions should not be managed without professional guidance.

Our products and content are provided for educational and wellness support purposes only.

They are not intended to:

• diagnose, treat, cure, or prevent disease

• replace professional medical advice

By using our Services, you agree that you:

• Will seek medical advice where appropriate

• Take full responsibility for your health decisions

We do not guarantee specific outcomes. Results vary between individuals.

You are responsible for reviewing ingredients and ensuring suitability. If any adverse reaction occurs, discontinue use and seek medical advice.

5. THIRD-PARTY SERVICES AND LINKS

Our Services may include access to or links to third-party websites, tools, platforms, or services that are not owned or controlled by Healing Home and Body.

This includes, but is not limited to:

• Our website platform powered by Shopify

• Payment processors

• Shipping providers

• External websites or resources

We do not control, endorse, or assume responsibility for any third-party services, content, or practices.

Any interaction or transaction with third-party services is at your own risk. You should review their terms and policies before engaging with them.

Healing Home and Body is not liable for any loss, damage, or issues arising from your use of third-party services.

6. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Healing Home and Body will not be liable for any indirect, incidental, or consequential damages arising from your use of our Services or products.

7. TERMINATION

We reserve the right to suspend or terminate your access to our Services at any time if you breach these Terms.

8. GOVERNING LAW

These Terms are governed by the laws of the jurisdiction in which Healing Home and Body operates.

9. CHANGES TO TERMS

We may update these Terms at any time. Continued use of our Services constitutes acceptance of those changes.

PRIVACY POLICY

1. OVERVIEW

Healing Home and Body operates this store and website, including all related information, content, features, tools, products and services (the “Services”) to provide you with a curated shopping experience.

Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you use our Services or communicate with us.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will apply in relation to your personal information.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

2. PERSONAL INFORMATION WE COLLECT

“Personal information” refers to any information that identifies or can reasonably be linked to you.

We may collect the following:

• Contact details: name, billing address, shipping address, phone number, email

• Financial information: payment details, transaction records, billing information

• Account information: username, password, preferences

• Transaction information: purchases, cart activity, returns, exchanges

• Communications: messages, emails, or support enquiries

• Device information: IP address, browser type, device identifiers

• Usage data: how you interact with our website and Services

3. HOW WE COLLECT YOUR INFORMATION

We collect personal information:

• Directly from you when you make a purchase, create an account, or contact us

• Automatically through cookies and similar technologies when you use our website

• From service providers who assist in operating our business

• From third-party partners where applicable

4. HOW WE USE YOUR INFORMATION

We use your personal information to:

Provide and Improve Services

• Process orders and payments

• Deliver products

• Manage your account

• Provide customer support

• Improve website functionality and user experience

Marketing and Advertising

• Send promotional emails or offers

• Show relevant advertisements

You can unsubscribe from marketing communications at any time.

Security and Fraud Prevention

• Verify your identity

• Detect and prevent fraudulent activity

• Maintain platform security

Communication

• Respond to enquiries

• Send order updates and service-related communications

Legal Compliance

• Comply with laws and regulations

• Respond to legal requests

• Enforce our Terms and policies

5. DISCLOSURE OF PERSONAL INFORMATION

We may share your information with:

• Shopify and related service providers

• Payment processors

• Shipping providers

• Marketing and analytics partners

We may also disclose information:

• When required by law

• To protect our rights and business

• In connection with a business transaction

6. RELATIONSHIP WITH SHOPIFY

Our Services are hosted by Shopify, which processes personal information to support and improve the platform.

Your data may be transferred internationally and handled according to Shopify’s privacy practices.

For more information, please refer to Shopify’s Privacy Policy.

7. THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for their privacy practices, content, or security. You should review their policies before providing personal information.

8. CHILDREN’S DATA

Our Services are not intended for children.

We do not knowingly collect personal information from individuals under the age of majority.

If you believe a child has provided personal information, please contact us to have it removed.

9. DATA SECURITY AND RETENTION

We take reasonable steps to protect your personal information. However, no system is completely secure.

We retain your information only as long as necessary to:

• Provide our Services

• Comply with legal obligations

• Resolve disputes

10. YOUR RIGHTS

Depending on your location, you may have rights including:

• Access your personal information

• Request correction of inaccurate data

• Request deletion of your data

• Request transfer of your data

• Opt out of marketing communications

To exercise your rights, contact us using the details below.

11. INTERNATIONAL DATA TRANSFERS

Your information may be stored or processed outside your country.

Where required, we use appropriate safeguards to protect your data.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.

Updates will be posted on this page with the revised date.

13. CONTACT

If you have any questions or requests regarding this Privacy Policy, please contact:

Email: hello@healinghomeandbody.com
Address: 5 Casey Close, Currumbin Waters, QLD 4223, Australia